FAQ's, Set-Up Videos, Product Spec Sheets, and other Resources
Looking for general FAQ’s or in the field and need a tent setup video right away? You’ve come to the right page. Use the links below to jump to the appropriate section.
How we make it easy to become a part of the Strike family. We appreciate your business.
Warranty / Support Request
Have an issue that needs immediate attention? Start here and we’ll get you back on track in no time.
Art Templates
Whether you’re setting up your own artwork or just need to reference a template, you’ll find them all here.
Product Specs
A collection of all product spec sheets and set-up instructions and videos.
Certifications
If you need to know the specifics on our event tent fire and wind certificates.
Product Specs
Set-up Instructions and Videos
Select by Product Type and/or Size to get immediate tent and accessory set-up instructions (PDF) and videos. If you’re having any issues with a purchase, contact your sales rep or use the contact form here.
Tents
HOW TO SET UP A (20×17) HEX TENT
HOW TO SET UP A (10×20) POP UP TENT
HOW TO SET UP A (10×10) POP UP TENT
Banner
HOW TO SET UP AN ADJUSTABLE BANNERS
HOW TO SET UP A ROLL UP BANNER
HOW TO SET UP AN X FRAME BANNER
Walls
HOW TO SET UP A TENT BACK AND SIDE WALL
HOW TO SET UP POP-UP WALL (IN 100 SEC.)
HOW TO SET UP LIGHT BOX DISPLAYS
Templates
PLEASE OUTLINE ANY FONTS, AND EMBED ANY LOGOS/IMAGES USED IN YOUR ARTWORK – NOT DOING SO CAN CAUSE PRODUCTION DELAYS
If you (or Your business) need help designing the artwork, we have a design team ready to help out for free and get your tent, flag, arch, or another item to look exactly how you want. Contact us and fill out an artwork request form and our team will help you.
Just click on the template to download it!
If you are using a MAC computer, the preview may not be available, but you should be able to download the file. If you are having difficulties downloading a file, please contact us.
PLEASE FILL OUT THE FORM TO SUBMIT YOUR WARRANTY REQUEST.
If Pantone colors are not provided, we cannot guarantee that the color will be as desired. As such, we will not warranty a product based on color dissatisfaction if a Pantone color was not provided.
Strike Visuals is proud to offer the only lifetime warranty in the industry for frames and hardware. We’ll cover any parts, we only ask that you cover shipping. We offer a 1-time warranty reprint of printed goods in case of fading or damage, and a 1-time repair/replacement of damaged accessories, such as rolling tent bags.
(Note:30 mm Lite tent frame and 300D Lite tent fabric are not covered by warranty.)
Do not throw away damaged items. In order to process a warranty claim, we require photos of all damaged products. Strike’s Warranty Specialist will determine the severity of the damage, and whether it requires repair or replacement. All shipping costs for warranty items must be paid prior to shipment.
Our Address: 1040 North 950 West Suite 500 Centerville, UT 84014
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